Hi Sandra, thank you for taking the time to leave a review. We are so sorry to hear you are not satisfied with the new product changes. With Neuma’s restage, other than refreshed packaging, we only made very small modifications/upgrades to formulas. We streamlined and optimized some of our plant extracts and were able to replace a preservative with a better food-grade preservative. We conducted extensive testing to ensure performance was on par or improved with existing formulas before launching. While feedback has been extremely positive, we are sorry it did not meet your expectations. We are also sorry to hear that you do not like our package redesign. While it is a significant departure from our previous design, the evolved design features many eco-friendly features, such as it is made from 100% post-consumer recycled plastics, manufactured using wind power offsets and includes our commitment to plant a tree for every bottle sold. The shape of the bottles is reminiscent of apothecary bottles which is true to our heritage, and the streamlined design and cap are meant for you to place upside down in your shower so you can use every last drop. Hope this helps explain some rationale behind the design. As a brand on the forefront of innovation, we are always looking for better and more sustainable ingredients and practices while staying ahead of global regulations. Please know if you are not satisfied with your purchase, you can return your product for a refund. Check our refund policy at https://neumabeauty.com/policies/shipping-policy